Company Description

North Eastern Ontario Family and Children’s Services (NEOFACS) is an integrated agency, providing services to children, youth and their families in the Districts of Cochrane and Timiskaming. Our client-responsive programs and services are innovative, evidence-based, and designed to meet the unique needs of those we serve.

Our Agency provides Child Welfare, Child and Youth Mental Health, Youth Justice and Prevention programs along with a number of other programs and services. NEOFACS is a non-profit charitable organization governed by a volunteer Board of Governors whose funding is received primarily from the Ministry of Children, Community and Social Services, the Ministry of Health and Long-Term Care and the Ministry of the Attorney General. Several other funders support programs as well.

NEOFACS is designated under the French Language Services Act and as such provides services in both official languages.

The spectrum of children’s mental health services includes intervention, public education/prevention and supportive services to children, youth and their families. Our Agency also operates two residential programs for children/youth between the ages of 12-18. One of the residential programs is operated under the Youth Criminal Justice System, while the other program functions as a children’s mental health treatment facility.

Our Child Welfare services include assessment, investigation, placement (when and where necessary) as well as, supportive services to children/youth and their families.

NEOFACS is visible in several communities in northeastern Ontario. Our head office is located in Timmins. Primary District campuses are located in Kapuskasing and Kirkland Lake
several other communities are also home to NEOFACS campuses and programs and services. For a full listing of locations, please refer to our Contact Us page on our website at www.neofacs.org/contact-us.

The staff of NEOFACS is comprised of dedicated professionals focused on making a difference in the lives of children, youth and their families. Currently, the Agency employs approximately 360 staff on a full- or part-time basis.

If you have concerns about the safety and/or well-being of a child or youth under 18, please contact us immediately. You can reach us 24/7 at 705-360-7100 or toll-free at 1-800-665-7743 in the Cochrane District or 1-866-229-5437 in the Timiskaming District.

Products & Services

Youth Justice and Prevention ,   Supportive services to children/youth and their families ,   Public education/prevention ,   Child Welfare ,   Assessment ,   Investigation ,   Residential programs for children/youth ,   Placement (when and where necessary) ,   Child and Youth Mental Health